Shipping Information
We understand that receiving your order quickly and safely is important to you. That's why we have partnered with some of the best shipping carriers to ensure your order is delivered to you in a timely and secure manner.
Shipping Times:
Our standard shipping times vary depending on your location. Please note that all shipping times are estimated and may vary due to factors beyond our control, such as weather or carrier delays.
Delivery timeframe is an estimate of the number of business days (excluding public holidays) your order will take from courier pick up to delivery. We don't ship to Post Offices, PO Boxes, and Parcel Lockers.
Here are our estimated shipping times:
Delivery Delays:
Please note that delays with couriers are possible when it comes to delivering an order. The estimated delivery date provided on our website is not guaranteed in any way. If there is a delivery dispute, we are required to wait for an official statement from the courier before providing any possible resolutions. Thank you for your understanding.
Shipping Costs:
Shipping costs are determined by the specific product and delivery location. Our calculators factor in the dimensions and weight of each piece of equipment, ensuring that you get accurate and cost-effective shipping rates. Check out our shipping calculator, available on every product page in the "Shipping & Returns" tab and at the bottom of your cart.
Tracking Your Order:
You can easily track your order on our website using our Tracking Page. Once your order is collected by the courier, you'll also receive SMS and email updates to keep you informed of your package's journey and estimated arrival.
International Shipping:
Currently, we don't offer international shipping, but we're working to make it available soon due to popular demand. We do, however, offer competitive shipping rates all across Australia. Stay tuned for updates on our shipping policies and feel free to contact our customer support team if you have any questions.
If you have any questions or concerns about shipping, please don't hesitate to Contact Us. We're always here to help!